Shipping Policy
1. HOW MUCH DOES SHIPPING COST?
The cost of shipping varies depending on the desired location and the number of items you order. By adding things to your cart, proceeding to checkout, and entering your email address and delivery address, you can get an estimate of the shipping cost. On the checkout page, the exact shipping fee will be instantly updated and displayed. The size, weight, and number of packages in an order all factor into shipping costs. Shipping costs will apply to larger items and additional items. On the checkout page, the total shipping prices are displayed. Most apparel items are $4.95 for one within the United States.
- Exception of Delivery Rate: Free Shipping for Orders from $100
Orders normally ship within 3-5 business days of the date production began
THE COST OF SHIPPING & ESTIMATED TIME OF ARRIVAL (PRODUCTION + SHIPPING TIME):
| Location | Estimated Delivery Time | Shipping Rate |
| Vietnam | 5 – 7 Business Days | $4.95 |
| The United States | 7 – 14 Business Days | $4.95 |
2. HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
The actual shipping time and delivery schedule may differ depending on your local postal service. You can obtain the following shipping timetable below:
– Handling time when the shipment for the order is ready for transit 3-5 business days.
– Orders shipped to the United States may start taking 7-14 business days to arrive.
– Orders shipped to the United States may start taking 7-14 business days to arrive.
3. CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not order products with multiple shipping addresses. Please place separate orders if you want items delivered to different addresses.
4. DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
We can send packages to PO Boxes, but not to Military APO/FPO addresses.
5. WILL I BE CHARGED VAT TAXES?
We do not charge VAT on items transported overseas from the United States DDU (Delivered Duty Unpaid) (Value Added Taxes). The package’s recipient is responsible for all taxes, tariffs, and customs fees. The postal package may be subject to local customs or VAT taxes, depending on the country. For further information about your country’s customs policies, please contact your local customs office.
***Thank you for visiting zgalaxytee.com, and please don’t hesitate to contact us at [email protected] if you have any questions***
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CUSTOMER CONTACT 24/7:
Working Time: Mon-Sat: 8AM-5PM GMT+7
Headquarters: 34 Duy Tan, Dich Vong Hau, Cau Giay, Ha Noi 100000, Vietnam
Warehouse: 1517 N Bailey St, Philadelphia, PA 19121, United States
Email: [email protected]
Phone: VN +84376044894